Notice of Information Collection; Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)

Department of Transportation.

Notice, request for comment.

The United States Department of Transportation, as part of its continuing effort to reduce paperwork and respondent burden, is announcing an opportunity for public comment on a proposed extension of a collection of information by the Agency. Under the Paperwork Reduction Act of 1995 (PRA), Federal agencies are required to publish notice in the Federal Register concerning each proposed collection of information, and to allow 60 days for public comment in response to the notice. This notice solicits comments on an extension of an existing collection proposed by the Agency.

Submit comments on or before: June 9, 2025.

Submit comments identified by Information Collection 2105-0583, Improving Customer Experience (OMB Circular A-11, Section 280 Implementation), by any of the following methods:

• Federal eRulemaking portal:https://www.regulations.gov. Follow the instructions for submitting comments. ( print page 15197) Comments submitted electronically, including attachments to https://www.regulations.gov, will be posted to the docket unchanged.

Instructions: Please submit comments only and cite Information Collection 2105-0583, Improving Customer Experience (OMB Circular A-11, Section 280 Implementation), in all correspondence related to this collection. To confirm receipt of your comment(s), please check regulations.gov, approximately 2-3 business days after submission to verify posting (except allow 30 days for posting of comments submitted by mail).